- Lovies Boutique offers returns for exchange (pending we have the size needed available) or store credit. At this time we do not offer refunds.
How Do I Make A Return?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Customers must contact us within 7 days of receiving order to receive store credit. Please allow 7-10 business days to process returns.
Please click here, add Subject: Return, to request returns.
The Following Items Are Excluded And Cannot Be Returned:
-Items marked FINAL SALE.
-Items with obvious signs of wear. (Deodorant, Scents, Make up)
-If the coupon code FINALSALE is used
What Happens After I’ve Sent The Return Email?
-Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return/exchange.
If you are approved, then your return/exchange will be processed, and you will receive email notification of its status.
Are There Any Return Fees?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Do You Recommend Shipping Insurance?
This is totally up to the customer. If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.